cbb66 Privacy Policy

1. Introduction

1.1 cbb66 ("we", "us", "our") is committed to protecting and respecting the privacy of all individuals who use the cbb66 platform located at cbb66.io ("the Platform"). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

1.2 Please read this Privacy Policy carefully before using the cbb66 platform or submitting any personal data. By registering an account, making a deposit, or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

1.3 This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the cbb66 platform as a whole. Defined terms used in this policy have the same meaning as in the Terms & Conditions unless otherwise stated.

2. Data Controller

2.1 For the purposes of this Privacy Policy, cbb66 acts as the data controller in respect of personal data collected through the Platform. As data controller, cbb66 determines the purposes for which and the manner in which personal data is processed.

2.2 If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please contact us using the details provided in Section 15 of this document. All privacy-related correspondence will be handled by our dedicated data protection team.

3. Personal Data We Collect

3.1 cbb66 collects and processes the following categories of personal data:

3.1 Identity and Registration Data

• Full legal name as it appears on your government-issued identification document;
• Date of birth (used to verify that you meet the 21+ age requirement);
• National Identity Card (NID) number or passport number;
• Gender (where provided voluntarily during registration);
• Username selected during account creation.

3.2 Contact Data

• Email address registered to your cbb66 account;
• Mobile phone number (used for account verification and support communications);
• Residential address in Bangladesh (required for KYC verification purposes);
• City of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other).

3.3 Financial and Payment Data

• Mobile banking account numbers linked to bKash, Nagad, Rocket, or Upay registered in your name;
• Bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or other registered payment methods;
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method references;
• Source of funds documentation submitted during enhanced verification.

3.4 Technical and Usage Data

• IP address at the time of registration and each subsequent login;
• Device type, operating system, browser type, and version;
• Session timestamps, login history, and logout records;
• Pages visited, features used, and navigation paths within the Platform;
• Game session records including games played, wager amounts, outcomes, and session duration.

3.5 Communications Data

• Records of your correspondence with cbb66 customer support via live chat or email;
• Feedback, complaints, or dispute records submitted through any support channel;
• Marketing communication preferences and opt-in or opt-out records.

4. How We Collect Your Data

4.1 Directly from you. The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings.

4.2 Automatically through Platform use. When you access and use the cbb66 platform, we automatically collect technical data such as your IP address, device identifiers, session activity, and browser information through server logs, cookies, and analytics tools. This data is collected regardless of whether you are logged in.

4.3 From third parties. We may receive personal data about you from third-party identity verification providers, fraud prevention databases, payment processors, and — where legally required — from regulatory or law enforcement authorities. Data received from third parties is treated with the same level of care as data you provide directly.

5. Legal Basis for Processing

5.1 cbb66 processes your personal data on the following legal grounds:

Processing Purpose	Legal Basis
Account registration and management	Performance of a contract with you
Age and identity verification (KYC)	Legal obligation
Processing deposits and withdrawals	Performance of a contract with you
Anti-money-laundering (AML) checks	Legal obligation
Fraud detection and prevention	Legitimate interests of cbb66
Customer support communications	Performance of a contract with you
Sending promotional offers and bonuses	Consent (opt-in marketing)
Platform analytics and improvement	Legitimate interests of cbb66
Responsible gaming monitoring	Legal obligation and legitimate interests

6. How We Use Your Personal Data

6.1 Account Operation. We use your identity, contact, and financial data to create and maintain your cbb66 account, authenticate your identity at login, process deposits and withdrawals, and provide you with access to all platform features in accordance with our Terms & Conditions.

6.2 KYC and Compliance. We use identity documents and financial records to verify your age and identity as required by our KYC policy, to conduct AML screening, to detect and investigate suspected fraud, and to comply with any applicable legal or regulatory obligations.

6.3 Payment Processing. We pass relevant payment details to our payment processing partners — including bKash, Nagad, Rocket, Upay, and our banking partners — solely for the purpose of executing deposit and withdrawal transactions on your behalf.

6.4 Customer Support. We use your contact data and communication history to respond to your enquiries, resolve disputes, provide account assistance, and follow up on complaints in a timely manner.

6.5 Responsible Gaming. We use your game session data, deposit history, and account behaviour patterns to monitor for signs of problem gambling. Where we identify indicators of risk, we may contact you proactively to offer support tools such as deposit limits, cooling-off periods, or self-exclusion. This processing is carried out in your interest as a player and in fulfilment of our responsible gaming commitments.

6.6 Platform Improvement. We use aggregated and anonymised usage data to analyse platform performance, identify areas for improvement, test new features, and optimise the overall player experience on cbb66.

6.7 Marketing. Where you have given explicit consent, we use your email address and mobile number to send you promotional offers, bonus notifications, game announcements, and seasonal campaigns relevant to your activity on cbb66. You may withdraw this consent at any time as described in Section 12.

7. Sharing Your Personal Data

7.1 cbb66 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following circumstances:

• Payment Processors: We share the minimum necessary payment and identity data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank to facilitate your deposit and withdrawal transactions.
• Identity Verification Providers: We share identity documents and biometric data with certified third-party KYC and age verification providers to fulfil our legal obligations to verify player identity.
• Fraud and AML Providers: We share transaction and device data with fraud prevention databases and AML screening services to protect both cbb66 and its players from financial crime.
• Game Software Providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi receive session data necessary to deliver their game software within the cbb66 platform. These providers operate under their own data processing agreements.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, without notice to you where disclosure would prejudice an investigation.
• Business Successors: In the event of a merger, acquisition, or sale of substantially all of the assets of cbb66, player data may be transferred to the acquiring entity. Players will be notified of any such transfer in advance where practicable.

7.2 All third parties with whom cbb66 shares personal data are required to process that data only for the specified purpose, in accordance with applicable data protection law, and under a written data processing agreement that imposes obligations no less protective than those in this Privacy Policy.

8. Cookies and Tracking Technologies

8.1 cbb66 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that allow the Platform to recognise your browser, remember your preferences, and maintain your session while you are logged in.

8.2 We use the following categories of cookies:

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. You cannot opt out of essential cookies while using the Platform.
• Analytics Cookies: Used to collect anonymised information about how players navigate and interact with the Platform, helping us identify performance issues and prioritise improvements. These cookies do not identify you personally.
• Preference Cookies: Used to remember your settings and preferences, such as language and display preferences, so you do not need to re-enter them on each visit.
• Marketing Cookies: Used where you have consented to receive personalised promotional content. These cookies track your interaction with cbb66 marketing materials and help us deliver offers relevant to your activity.

8.3 You can manage non-essential cookies through your browser settings. Blocking cookies may affect certain functionality of the cbb66 platform, including the ability to remain logged in between sessions.

9. Data Security

9.1 cbb66 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and cbb66 servers;
• Encryption of sensitive data fields (including NID numbers and payment account details) in our databases;
• Access controls restricting internal access to personal data on a strict need-to-know basis;
• Automated brute-force login protection and rate-limiting on all authentication endpoints;
• Regular internal security reviews and vulnerability assessments;
• Secure deletion procedures applied to personal data no longer required for any legitimate purpose.

9.2 While cbb66 takes data security very seriously and maintains robust controls, no system is entirely immune to risk. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, cbb66 will notify affected players in accordance with applicable legal requirements and without undue delay.

9.3 You are responsible for keeping your cbb66 login credentials confidential and for ensuring that your device is secured with appropriate access controls. cbb66 will never ask you for your password through any communication channel.

10. Data Retention

10.1 cbb66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10.2 As a general rule, cbb66 retains account data, transaction records, KYC documents, and communication logs for a minimum of five (5) years following the closure or last activity of your account. This retention period reflects our obligations under anti-money-laundering legislation and responsible gaming regulations applicable to online gambling operators serving the Bangladesh market.

10.3 Technical data such as server logs and IP address records are retained for a shorter period, typically between 90 days and 12 months, unless a longer period is required for the investigation of a security incident or fraud case.

10.4 Marketing consent records and opt-out preferences are retained indefinitely to ensure we can demonstrate compliance with your stated preferences, even after your account has been closed.

10.5 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to you.

11. Your Data Protection Rights

11.1 Subject to applicable law and certain conditions, you have the following rights in respect of your personal data held by cbb66:

• Right of Access: You have the right to request a copy of the personal data cbb66 holds about you, together with information about how it is being used.
• Right of Rectification: You have the right to request that inaccurate or incomplete personal data held about you is corrected without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data. This right is subject to our legal retention obligations — we cannot erase data we are legally required to keep.
• Right to Restrict Processing: In certain circumstances, you have the right to request that we limit how we use your personal data while a dispute or objection is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, and where processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: Where we process your personal data on the basis of our legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based solely on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

11.2 To exercise any of the above rights, please submit your request in writing to [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request. We may need to verify your identity before fulfilling the request.

11.3 cbb66 will not charge a fee for responding to a data rights request unless the request is manifestly unfounded, excessive, or repetitive, in which case we reserve the right to charge a reasonable administrative fee or decline to act on the request.

12. Marketing Communications

12.1 cbb66 may send you promotional emails, SMS notifications, and in-platform messages relating to bonuses, new game launches, seasonal promotions, and platform updates where you have given explicit consent to receive such communications at the time of registration or through your Account settings.

12.2 You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences within your cbb66 Account settings;
• Clicking the unsubscribe link included in any marketing email sent by cbb66;
• Contacting our support team at [email protected] and requesting removal from all marketing lists.

12.3 Withdrawal of marketing consent will not affect your ability to use the cbb66 platform or to receive transactional communications such as deposit confirmations, withdrawal notifications, account security alerts, or support replies. These service communications are sent on the basis of contractual necessity, not consent, and cannot be opted out of while your account remains active.

12.4 cbb66 will not use your personal data for marketing purposes beyond the scope of your consent. We do not share your data with third-party advertisers for the purpose of serving you advertising outside of the cbb66 platform.

13. Protection of Minors

13.1 The cbb66 platform is strictly intended for use by adults aged 21 years and above. cbb66 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Any account found to have been registered by a person under 21 will be closed immediately and all associated data will be deleted, except where retention is required for legal compliance purposes.

13.2 If you have reason to believe that a person under the age of 21 has registered an account on cbb66 using false information, please contact our support team immediately at [email protected] so that the matter can be investigated and the account closed without delay.

14. Changes to This Privacy Policy

14.1 cbb66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When a material change is made, we will notify registered players by email or through a prominent notice on the Platform prior to the change taking effect.

14.2 The date at the top of this Privacy Policy indicates when it was last reviewed and updated. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Your continued use of the cbb66 platform following any update to this Privacy Policy constitutes your acceptance of the revised terms.

15. Contact Us

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which cbb66 processes your personal data, please contact our data protection team using the following details:

15.2 Email: [email protected] (plain text — not a clickable link)

15.3 Please include "Privacy Policy Enquiry" or "Data Rights Request" in the subject line of your email so that it is directed to the appropriate team member. We aim to respond to all privacy-related correspondence within 30 calendar days of receipt.

15.4 Live chat support is available to logged-in cbb66 players directly within the platform interface, 24 hours a day, 7 days a week, and is staffed by English-speaking agents familiar with our data protection commitments.